Investigating partial Outage on Multiple Clusters

Incident Report for Pressidium® Cloud Status

Resolved

We have completed our investigation and published the Root Cause Analysis (RFO) for this incident. All services remain stable and no further user impact is expected. We apologize for any inconvenience and appreciate your patience.

You can download and review the detailed RFO here:
https://pressidium.com/rfo/20250512
Posted May 21, 2025 - 12:42 UTC

Update

System stability has been maintained, and we continue to monitor for reliability. Our team is conducting a root cause analysis and will provide updates as they become available. Thank you for your continued patience.
Posted May 08, 2025 - 09:55 UTC

Monitoring

Our team has successfully deployed the implemented fix and we are now monitoring the results. All systems and websites affected by the issue are now fully operational.
Posted May 07, 2025 - 19:12 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2025 - 18:30 UTC

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 17:51 UTC

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 17:07 UTC

Investigating

We are currently investigating an issue experienced by multiple clusters that has created a partial outage
Posted May 07, 2025 - 17:06 UTC